Privacy Policy
Effective Date: April 1, 2025
Company: Kova360 Technologies Ltd
Kova360 Technologies Ltd ("Kova360," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform at app.kova360.com and any related services.
1. Information We Collect
We collect:
- Personal details you provide (name, email, phone number, address, healthcare preferences).
- Account details such as your login credentials.
- Payment information (processed securely via our payment partners — we do not store full card details).
- Usage data (IP address, browser type, pages visited) to improve our service.
2. How We Use Your Information
We use your information to:
- Match you with the most suitable HMO plans.
- Process your subscriptions and payments.
- Communicate with you about your account and services.
- Improve and personalise our platform.
- Meet legal and regulatory requirements.
3. How We Share Your Information
We may share your data with:
- Partner HMO providers — only as needed to activate and manage your chosen plan.
- Payment processors — to handle secure transactions.
- Regulatory authorities — if required by law.
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You may:
- Access or update your personal information.
- Request deletion of your account.
- Withdraw consent for marketing communications.
6. Cookies
We use cookies to improve your browsing experience. You can manage cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
8. Contact Us
For privacy questions, email: privacy@kova360.com